Shipping Policy

TapCapGo Shipping Policy

At TapCapGo , we work to ensure that your shopping experience is easy, fast and safe. Below is our shipping policy:

1. Shipping Areas

1.1. We ship nationally and internationally.
1.2. Please check if your location is available during checkout.

2. Processing and Delivery Times

2.1. Order Processing: Orders are processed within 1-2 business days after payment confirmation.
2.2. Estimated delivery time:

  • Domestic shipping: 7-10 business days.
  • International shipping: 7-15 business days, depending on the destination.
    2.3. Delivery times may vary due to external factors such as customs or transport delays.

3. Shipping Costs

3.1. Shipping costs are automatically calculated at checkout, based on the destination and weight of the order.
3.2. We offer reduced rates or free shipping on orders that meet specific promotions.

4. Order Tracking

4.1. Once your order has been shipped, you will receive a tracking number by email to monitor its status.
4.2. You can track your order via the link provided or on our tracking page.

5. Failed Shipments or Delays

5.1. If your order does not arrive within the expected time frame, please contact our support team at Tapcap2025@gmail.com for assistance.
5.2. Incorrect addresses: We are not responsible for failed shipments due to incorrect addresses provided by the customer. In such cases, the customer must assume the additional costs of reshipping.

6. Customs and Import Duties

6.1. For international shipments, tariffs and taxes are the responsibility of the customer and may vary by country.
6.2. Please check with your local authorities for information on additional costs before placing your order.

7. Lost or Damaged Items

7.1. In case of damage or loss during transportation, please contact our support team within 7 days of receiving the product.
7.2. Please provide photographic evidence of the damage so that we can resolve the issue as soon as possible.

8. Contact

If you have any questions or concerns about our shipping policy, please feel free to email us at Tapcap2025@gmail.com . We are here to help.

Thank you for trusting TapCapGo , where practicality and efficiency are our priority. 😊